Award for the Czech Contact Center
2021
2nd place in the Client category for the Census 2021 project
3rd place in the Contact Center Personality category - Petra Boumová
3rd place in the Technology category for the Smart IVR project for Samsung customer service lines
2020
1st place in the People category for the Breaking Myths campaign
2nd place in the Clients category for collaboration with Rohlik.cz
3rd place Operator of the Year - Šárka Štroblová
3rd place in the Clients category for E-Promoter for Samsung
2019
1st place in the Clients category for Introducing Whatsapp communication in collaboration with Samsung
2nd place in the Clients category
2nd place in the Technology category
3rd place in the Clients category for the E-learning project
3rd place in the People category for the project HR Daktela as a candidate recruitment system
3rd place in the Technology category for the Cloud solution for analyzing and evaluating large volumes of recordings in Conectart
2018
1st place in the Inbound Projects category for the VizionAR application
1st place in the Special Projects category for the VizionAR application
2nd place in the New Media category for the HR Chatbot
2nd place in the Outbound Projects category for the HR Chatbot project
2017
1st place in the Outbound Projects category for Speech To Text
3rd place in the Inbound Projects category for the Aristotelos shift scheduling software
2015
1st place in the Inbound Projects category for 1188
